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Panybox Privacy Policy

Effective Date: August 2025
Last Updated: August 2025

Panybox (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect information when you access or use the Panybox platform at www.panybox.com and its associated subdomains (the “Platform”). By using the Platform, you consent to the practices described in this Policy. If you do not agree, you must stop using the Platform immediately.

1. Information We Collect

We may collect the following categories of information:

  • Account Information: Name, email, phone number, business details, login credentials.
  • Transaction Information: Purchases, sales, payment details, order history (processed via third-party payment providers).
  • Technical Information: IP address, device type, browser, operating system, cookies, and usage data.
  • Store & Content Data: Product listings, descriptions, images, and communications made on the Platform.
  • Traffic & Analytics: Web traffic data, performance data, and platform activity.

All platform data, including but not limited to traffic, analytics, domains, subdomains, and software-generated data, remain the sole property of Panybox. We are not obliged to share, sell, or transfer such data to Buyers, Sellers, or any external party.

2. How We Use Your Information

We use collected data to:

  • Provide, operate, and maintain the Platform and its services.
  • Enable Buyers and Sellers to interact, process transactions, and manage accounts.
  • Improve performance, security, and user experience.
  • Communicate updates, policy changes, and promotional offers (where permitted).
  • Detect, investigate, and prevent fraud, abuse, or unauthorized use of the Platform.
  • Comply with legal, tax, and regulatory obligations.

3. Sharing of Information

We do not sell personal information. However, we may share limited information in the following cases:

  • With Service Providers: Payment gateways, logistics providers, cloud hosting, analytics tools, and other third parties that support our operations.
  • With Sellers: Buyer contact and delivery details are shared with Sellers strictly for order fulfillment.
  • With Legal Authorities: Where required by law, court order, or regulatory request.
  • Business Transfers: If Panybox is merged, acquired, or restructured, your information may be transferred as part of the business assets.

4. Data Ownership & Control

Panybox retains exclusive ownership of all data generated by or through the Platform, including but not limited to traffic data, platform analytics, and technical logs. Sellers and Buyers acknowledge that such data is proprietary to Panybox and will not be transferred or disclosed without Panybox’s express written consent.

5. Cookies & Tracking

Panybox uses cookies, web beacons, and similar technologies to enhance user experience, analyze traffic, and customize content. You may disable cookies in your browser settings, but some features of the Platform may not function properly.

6. Data Security

We implement industry-standard security measures to protect data against unauthorized access, alteration, or loss. However, no system is 100% secure, and Panybox does not guarantee absolute security of your data. Users are responsible for safeguarding their account credentials.

7. Data Retention

Panybox retains personal and platform data for as long as necessary to provide services, comply with legal obligations, resolve disputes, enforce agreements, and protect our rights. We may retain aggregated or anonymized data indefinitely.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access, update, or correct your personal information.
  • Request deletion of your account and associated personal data (subject to legal requirements).
  • Opt out of promotional communications at any time.
  • Restrict or object to certain types of data processing.

To exercise these rights, contact us at contact@panybox.com.

9. Children’s Privacy

Panybox is not directed to children under 18, and we do not knowingly collect data from minors. If we discover that a child has provided personal data, we will delete it immediately.

10. Changes to This Policy

Panybox may update this Privacy Policy at any time. Updates will be posted on this page with the “Last Updated” date. Continued use of the Platform after updates constitutes acceptance of the revised Policy.

11. Contact Us

For questions, requests, or complaints regarding this Privacy Policy, please contact:

Panybox Privacy Team
Email: contact@panybox.com